The Portal / Dashboard:
https://portal.connectresident.com/#/dashboard
or https://victoriaponds.connectresident.com/
Customer Care Support / Service Request
Our Customer Care Center is available 24/7:
Online: https://mnsupport.fsresidential.com – Submit a request
Phone: 952-277-2700
Payments
For payment questions or account information:
Website: www.ClickPay.com
Phone: 1-888-354-0135
Insurance
To download a certificate of insurance:
Website: https://www.fsresidential.com/minnesota/homeowners
Phone: 952-277-2700 (available 24/7 for further assistance)
Disclosures
To order Resale Disclosures and/or a Dues Current Letter:
Website: https://www.fsresidential.com/minnesota/homeowners
Click on ‘Order Documents”. Orders are typically processed within 7–10 business days. Rush options are available for faster processing.
Documents/Rules
If you need a copy of the Governing Documents or Rules and Regulations including an Architectural Application you can download it from the association’s website at https://www.fsresidential.com/minnesota/homeowners and click on Find My Community Website. !f you need further assistance call 952-277-2700 24/7.
Click here for a PDF of the full FSR contact list.